[ Author ]
Kommu Devi Praasad
Devi founded Zerobyte Technologies and Shlix AI. Over more than 15 years in technology, they have built business-process automation, AI-powered applications and custom platforms for companies in the United States, the United Kingdom, Europe and the Middle East, with deep experience in property and casualty insurance.
The guides on this site come from studying real service work at independent agencies before building Shlix IBS: what arrives in the inbox, how long it takes and where it goes wrong.
LinkedIn profile · About Shlix AI
Guides by Kommu Devi Praasad
- A certificate checklist for service teams
- How to automate certificate of insurance requests
- COI tracking for insurance agencies: keeping certificates current
- ACORD 25 certificate: the common errors and how to avoid them
- Endorsement requests: what to ask before you touch the policy
- How AI handles insurance endorsements safely
- Auto ID card requests: a same-day routine
- Automation or doing it by hand: what actually changes
- Your AMS and back-office automation: what each one does
- Insurance agency service desk KPIs: what to measure and how
- Offshore insurance back-office vs automation: a cost comparison